Privacy Policy  

Chess Engage respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.


Purpose of this notice

This privacy notice aims to give you information on how Chess Engage collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter or purchase a product or service. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. 


We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. Should you have questions relating to this notice, please contact Nick Stanton on the details below. 


Contact

Our full details are: Chess Engage LTD 

Registered Number: 12512007

Postal address: C/O Cox Costello & Horne, 26 Main Avenue, Moor Park, England, HA6 2HJ

Telephone: 020 7399 2280

DPO details: Nick Stanton

nick.stanton@chessengage.com


The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). For the purposes of this website the only data we will collect from you is when you:


  • Complete a feedback form or survey
  • When you sign up for updates
  • When you register for an event.


The type of personal we collect can include:

  • Identity data (first name, last name, title and age)
  • Contact data (address, email address and telephone numbers)
  • Technical data (internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website)
  • Profile data (your interests, preferences, feedback and survey responses)
  • Marketing and Communications data  (your preferences in receiving marketing and communications from us and our third parties).


We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.


We do not collect any special categories data such as race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.


This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.


How we collect data

We collect data about you in a few different ways. First, through direct interactions. This is information you provide to us, such as your name, contact details etc when when you fill out forms, subscribe to our services or publications, request marketing materials, or give us feedback. We also collect data automatically as you use our website. This includes technical information about your device, browsing behavior, and usage patterns, which we gather through cookies, server logs, and similar technologies.


Purposes for which we will use your personal data

We only use your personal data for specific, lawful purposes. In this case, we process your information to gather feedback on proposals and share it with Pilgrims Hospice, who we are acting on behalf of. This may include your identity and contact details. We handle your data responsibly and only as needed to provide this service.


Opting out

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.


Cookies

We and our partners use cookies and similar technologies to improve your experience on our site. Cookies help the site work properly. Cookies don’t directly identify you, but some information may be linked to your personal data. You can disable cookies in your browser, though some features may not work properly. We also use Google Analytics to understand how the site is used and improve our services. This only collects anonymous data, like pages visited and IP addresses, not personal details.


Data security

We protect your personal data with appropriate security measures and limit access to only those who need it. All staff and partners follow strict confidentiality rules. If a data breach occurs, we have procedures in place and will notify you or regulators when required by law.


Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. For the purposes of the modernisation of London Road your data will be kept for the duration of the project and/or until you opt out.


Your rights

You can request

  • Access to the data we hold about your.
  • Correction of the personal data that we hold about you.
  • Deletion your personal data.